Vimeo Support braucht schon bisschen zum Antworten…

Hatte vor ein paar Tagen eine E-Mail an den Support von Vimeo geschickt bezüglich ein paar Fragen, auf die ich den Hilfe FAQ keine passenden Antworten fand. Etwa 24 Stunden später bekam ich eine tolle automatisch generierte E-Mail vom Vimeo System zurück:

Hi!

Thank you for contacting Vimeo Help. We work from 9:30am until 9:00pm
EST, Monday – Friday. dalas, Andrea, and Dan are the brave souls who
answer your questions. We receive a lot of emails, and we try to
answer them as soon as possible, so we hope you will be patient with
us.

While you are waiting for us to reply, you might be able to find your
answer in our help section, or try searching our forums:

http://vimeo.com/help

http://vimeo.com/forums

If you do find a solution to your problem, please respond to this email to let us
know, so that we can work on unresolved issues for other users.

If you do not receive a reply from us after three work days, you may
send us a friendly reminder to let us know that you are still waiting
for help. Please know that we are working very hard to respond to all
of the emails that we receive, and that we love having you on Vimeo.

Talk to you soon!

Love,
The Vimeo Support Staff

Bin gespannt wann ich eine E-Mail Antwort von einem Menschlichen Gegenüber zurück bekomme, in der meine Fragen eventuelle dann sogar komplett beantwortet worden sind.